IT Support/Network Engineer
Job Description
  • Provide first-line support for problems on all applications/hardware configurations and resolve issues quickly related but not limited to: hardware malfunctions, software errors, passwords, printer configurations/errors/jams, software installations/configurations, VPN/remote connection and wireless configuration/connectivity

  • Maintain inventory assignment history of all IT equipment

  • Schedule and implement new user orientation on the operation of PC and navigation to network resource

  • Maintenance and upgrading of current systems and network

  • Provide IT Documentation, Application and Desktop Support

Applicant / Requirements
  • ITE or Diploma or Degree holder in Information Technology/Computer Science

  • At least 1 year of experience in providing IT Support to end-users with a strong customer-service oriented mindset

  • Strong understanding of computers (both hardware and software), managed wireless networks and a demonstrated willingness to learn and apply new technology

  • CCNA certification or a proven track record in supporting network-related issues will be highly regarded

  • Ability to work independently and manage multiple project and priorities

IT Systems Engineer

Provide day-to-day services in customer environments such as implementation, configuration support, maintenance etc. The Systems Engineer will be interacting directly with end customers for providing such services.

Integrates and configures a variety of Enterprise hardware, operating system software and peripherals assembling Enterprise Systems, disk

Job Description
  • Responsible for insuring the day-to-day operation, reliability, and perform industry standard server implementation, upgrades and troubleshooting.

  • To implement, monitor and provide hands-on technical support, troubleshooting of system issues.

  • Perform Virtualization projects on hyper converge infrastructure.

  • Setup of new Clusters, vCenters and other requirements.

  • Maintain the list of VMware inventory.

Applicant / Requirements
  • *ITE /  Degree in Information Technology related discipline, with technical hands-on experience as Systems Engineer in datacentre environment.

  • * In Depth knowledge on VMWare /Storage / Cloud.

  • * Experience in managing SQL database is an added advantage.

  • * Familiar with Dell EMC, Netapp, etc.

  • * Vendor certification is an added advantage.

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